The Grievance Redressal council works without diplomacy figuring out the reason for particular grievance as soon as it arrives. GDC has taken sincere efforts to train the members of council about how to handle grievances. We gather actual facts for an effective and correct decision making with alternative course of actions thought during this process. Such actions are examined on the existing and future management policies and analyzed for keeping a sense of accuracy doing justice to parties indulging in grievance.